Operator warning messages for Légacy (W-XXX)
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Note |
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If the message persists, please contact your service organization. |
Number |
Infos messages |
Explanations / Remedies |
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W-004 |
Water flow left too low. |
The flow rate left is less than 0.3 tick/s. → Water supply okay? → Check the grinder adjustment. Is it set too fine? → A powder chute product could have caused the problem (too much powder inserted). → Check if the water filter has to be changed |
W-006 |
Check cleaning ball dispenser.
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This warning is set, if the light barrier has detected a blocked ball. → Check if a cleaning ball is blocked or broken. |
W-007 |
The coffee machine has been cleaned without cleaning balls.
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This warning is set, if no cleaning ball has been detected. → Check if the cleaning ball dispenser is empty. If yes, refill it. → Check if a cleaning ball blocks the dispenser. |
W-008 |
Press Continue to start the cleaning now. If you want to start the cleaning later, push the Cancel button in the upper right corner. |
Press and hold the rinse key for two seconds to start the cleaning. |
W-009 |
Cleaning ball dispenser missing. |
Check if the cleaning ball dispenser is plugged in correctly. |
W-010 |
Invalid coffee or milk recipe. |
No action necessary. This message disappears with the next successful coffee product. |
W-011 |
Brewing unit initialization failed left. The left brewing unit is blocked. => Please check the left brewing unit. |
This warning is set, if the left brew unit is blocked during motor initialization. |
W-012 |
Brewing unit initialization failed right. The right brewing unit is blocked. => Please check the right brewing unit. |
This warning is set, if the right brew unit is blocked during motor initialization. |
W-013 |
Service necessary. Please contact your service technician. Service Due Date: 08.08.2013 Countdown To Service: 0 coffee products |
The machine has reached the predefined number of products or the service date interval has been elapsed. |
W-014 |
Please change the water filter. Water Filter Due Date: 08.08.2013 Countdown To Water Filter Change: 0.0 [l] |
Predefined water amount has been reached. The water filter has to be changed after its life time cycle. Otherwise the boilers will be damaged due to the lime. |
W-015 |
Check milk cleaning ball dispenser.
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W-016 |
Water pressure sensor failure. Please check the pressure sensor and cable. |
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W-018 |
Milk tank empty. Please refill the milk tank. |
Refill the milk tank (a milk product on the left side has been aborted due to the empty milk tank). |
W-019 |
Steam pressure too low for milk products. |
Wait until the steam pressure is high enough to produce a milk product. |
W-020 |
Top piston failure left. The machine tries to unblock the piston automatically. |
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W-021 |
Top piston failure right. The machine tries to unblock the piston automatically. |
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W-022 |
Bottom piston failure left. The machine tries to unblock the piston automatically. |
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W-023 |
Bottom piston failure right. The machine tries to unblock the piston automatically. |
- |
W-024 |
Milk tank empty. Please refill the milk tank. |
Refill the milk tank (a milk product on the right side has been aborted due to the empty milk tank). |
W-027 |
Date and time incorrect. Please adjust the date and time in the display menu and restart the machine. |
Turn the coffee machine off (main switch and not standby button!), wait 10s and turn it on again (mostly that already fixes the problem). But if the message is still shown after turning off and on the machine: Adjust the date and time at the left display -> Main Menu -> Display -> Date and Time -> Set Date & Time. Check also if the timezone is correct at the display(s). If the message still appear after manually setting the date and time and restarting the machine: → The battery of the display could be damaged. That causes that the time is lost every time the machine is turned off and on. Replace display. → Before you replace the display you have to save the settings on a USB stick! Like this you are able to restore the settings at the new display. |
W-029 |
Failure of external EEPROM (CPU). The CPU has to be changed. |
Persistent data of the CPU is stored in the external EEPROM. If the external EEPROM doesn't work properly anymore some of the CPU data could be corrupt (e.g. PQC control data). If the message doesn't disappear after turning off and on the machine, the CPU has to be changed. |
W-030 |
Failure during backup to external EEPROM (CPU). Turn the coffee machine off, wait 10s and turn it on again. |
The backup of the CPU data is stored in the external EEPROM. If there is a problem with the external EEPROM the CPU data cannot be saved and restored properly (e.g. before and after a software update). |
W-031 |
The milk system cleaning was not performed correctly. Check the position of milk tube(s) in the cleaning container. |
Check the position of milk tube(s) in the cleaning container. |
W-034 |
No coffee powder detected (left). Please check the powder chute and press Continue. |
Check the powder chute. Have you inserted enough powder? |
W-036 |
Cleaned with too few milk cleaning balls.
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W-037 |
The milk system was cleaned without detergent. Please use Everclean! |
No or too few detergent detected for a proper cleaning of the milk system. |
W-038 |
Coffee Boiler temperature sensor failure. Please check the temperature sensor and cable. |
- |
W-040 |
Milk Heater 1 temperature sensor failure. Please check the temperature sensor and cable. |
- |
W-041 |
Milk Heater 1 temperature sensor failure. Please check the temperature sensor and cable. |
- |
W-043 |
Memory usage too high. Please press Continue to restart the display. |
If you were in the menu the memory usage of the display is higher than before. If the memory usage exceeds a distinct level it's recommended to press the button Continue to restart the display. |
W-044 |
CPU Machine Data not restored |
Automatic backup of the CPU settings has been failed. |
W-047 |
Fan back doesn't run.
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W-048 |
During the weekend milk products aren't allowed! |
- |
W-050 |
Fan Front doesn't run. Check if the fan is plugged in correctly. |
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W-054 |
Milk pump left doesn't run. |
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W-055 |
Milk pump right doesn't run. |
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W-056 |
Milk input temperature sensor failure left. Please check the temperature sensor and cable. |
- |
W-057 |
Milk input temperature sensor failure right. Please check the temperature sensor and cable. |
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W-058 |
Milk tank temperature left too high. Please fill the milk tank with cold milk. |
The temperature of the milk in the fridge is too high. → Use and refill only cooled milk. |
W-059 |
Milk tank temperature right too high. Please fill the milk tank with cold milk. |
The temperature of the milk in the fridge is too high. → Use and refill only cooled milk. |
W-060 |
Milk unit not connected. |
- |
W-068 |
Grinder 1 (Bean Hopper 1) is blocked. Close the bean hopper and put the lid back on. Press Continue to start automatic grinder unblocking. |
The Grinder 1 could not be automatically unblocked. → Check if the grinder is adjusted too fine (grinder could not turn) -> Go into the Grinder Adjust menu -> Press Coarser. → Check for blocking beans or stones in the grinder. If yes, remove manually. |
W-069 |
Grinder 2 (Bean Hopper 2) is blocked. Close the bean hopper and put the lid back on. Press Continue to start automatic grinder unblocking. |
The Grinder 2 could not be automatically unblocked. → Check if the grinder is adjusted too fine (grinder could not turn) -> Go into the Grinder Adjust menu -> Press Coarser. → Check for blocking beans or stones in the grinder. If yes, remove manually. |
W-075 |
The extraction time left is too high. Please press Continue to start a rinse. |
The extraction time of left side is three times in succession more than 15s too high. To check if the machine has a problem, a rinse will be performed after pressing Continue. |
W-076 |
The extraction time right is too high. Please press Continue to start a rinse. |
The extraction time of right side is three times in succession more than 15s too high. To check if the machine has a problem, a rinse will be performed after pressing Continue. |
W-080 |
Grinder 1 (Bean Hopper 1) could not be automatically unblocked. Press Continue to start manual grinder unblocking. |
The Grinder 1 could not be automatically unblocked. → Check if beans or stones block the grinder. if yes, remove manually. |
W-081 |
Grinder 2 (Bean Hopper 2) could not be automatically unblocked. Press Continue to start manual grinder unblocking. |
The Grinder 2 could not be automatically unblocked. → Check if beans or stones block the grinder. if yes, remove manually. |
W-084 |
Level of Bean Hopper 1 too low. Please refill the bean hopper. |
Light barrier of bean level control has not detected beans in Bean Hopper 1. → Refill bean hopper. |
W-085 |
Level of Bean Hopper 2 too low. Please refill the bean hopper. |
Light barrier of bean level control has not detected beans in Bean Hopper 2. → Refill bean hopper. |
W-086 |
Initial rinse of milk system hasn't been performed yet. Check if you are logged out. |
Make sure that you are being logged out so that the init rinse can start. |
W-091 |
The left powder dispenser of the powder unit doesn't run.
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- |
W-092 |
The right powder dispenser of the powder unit doesn't run.
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- |
W-093 |
The powder pump of the powder unit doesn't run. |
- |
W-094 |
The powder mixer motor of the powder unit doesn't run.
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- |
W-095 |
The current software doesn't support this version of milk system. => You have to use an other software. |
- |
W-096 |
Milk temperature for cold foam is too high left. For good foam quality the milk must be 4 °C or less. Please fill the milk tank with 4 °C cold milk. |
- |
W-097 |
Milk temperature for cold foam is too high right. For good foam quality the milk must be 4 °C or less. Please fill the milk tank with 4 °C cold milk. |
- |
W-098 |
The powder mixer of the powder unit is missing.
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- |
W-100 |
Steam boiler pressure maximum reached |
The steam boiler stops to heat if the maximum pressure is reached. |
W-101 |
Steam boiler pressure too high. |
This warning is set when the steam boiler pressure is 2.3 bar or higher (p_steam >= 2.3 bar). |
W-102 |
The purge or tea valve is leaking. |
- |
W-103 |
Steam wand left temperature sensor failure. Please check the temperature sensor and cable. |
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W-120 |
Level of Bean Hopper 3 too low. Please refill the bean hopper. |
Light barrier of bean level control has not detected beans in Bean Hopper 3. → Refill bean hopper. |
W-121 |
Level of Bean Hopper 4 too low. Please refill the bean hopper. |
Light barrier of bean level control has not detected beans in Bean Hopper 4. → Refill bean hopper. |
W-128 |
Grinder 3 (Bean Hopper 3) is blocked. Close the bean hopper and put the lid back on. Press Continue to start automatic grinder unblocking. |
The Grinder 3 could not be automatically unblocked. → Check if the grinder is adjusted too fine (grinder could not turn) -> Go into the Grinder Adjust menu -> Press Coarser. → Check if beans or stones block the grinder. if yes, remove manually. |
W-129 |
Grinder 4 (Bean Hopper 4) is blocked. Close the bean hopper and put the lid back on. Press Continue to start automatic grinder unblocking. |
The Grinder 4 could not be automatically unblocked. → Check if the grinder is adjusted too fine (grinder could not turn) -> Go into the Grinder Adjust menu -> Press Coarser. → Check if beans or stones block the grinder. if yes, remove manually. |
W-130 |
Grinder 3 (Bean Hopper 3) could not be automatically unblocked. Press Continue to start manual grinder unblocking. |
The Grinder 3 could not be automatically unblocked. → Check if beans or stones block the grinder. if yes, remove manually. |
W-131 |
Grinder 4 (Bean Hopper 4) could not be automatically unblocked. Press Continue to start manual grinder unblocking. |
The Grinder 4 could not be automatically unblocked. → Check if beans or stones block the grinder. if yes, remove manually. |
W-132 |
Milk Heater 2 temperature sensor failure. Please check the temperature sensor and cable. |
- |
W-133 |
Milk Heater 2 temperature sensor failure. Please check the temperature sensor and cable. |
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W-134 |
Security timeout of cup heater expired. Cup heater has been switched off. |
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W-135 |
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