Operator error messages for Enigma and Shotmaster (E-XXX)

E-000

Bean hopper rear missing

This error is set if the bean hopper rear is removed during a running process.

→ Check if the rear bean hopper is inserted correctly.

E-001

Bean hopper front missing

This error is set if the bean hopper front is removed during a running process.

→ Check if the front bean hopper is inserted correctly.

E-002

Grounds drawer missing

This error occurs when the grounds drawer is drawn out during a coffee process.

E-003

Motor timeout

The motor sensors cannot detect movements anymore.

E-004

Motor error

Severe motor error occurred.

E-005

Motor init error

If the initialization of the brew group fails three times consecutively this error is set.

E-010

The current software doesn't support the version of this CPU.

→ Update to the latest software.

If the error still doesn't disappear.

→ Change the CPU.

The current software doesn't support the version of this CPU.

E-011

Hydraulic unit not connected.

Water pump has been switched off.

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E-012

Milk unit not connected.

Water pump has been switched off.

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E-013

Brewing unit not connected.

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E-014

Grinder unit not connected.

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E-016

Power Configuration is not detected.

Please check connector X5 and Power Box.

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E-017

Coffee boiler overheating.

Machine will go to standby mode.

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E-018

Coffee boiler right overheating.

Machine will go to standby mode.

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E-020

Machine shutdown detected.

Over-current or short-circuit on heater power module.

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E-021

The machine detected that the grinder motor was turning endlessly, which could lead to overheating. To protect the machine, the power was switched off.

Please contact your service organization.

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E-050

Inter CPU communication error.

Please restart the machine and contact technical support if the error occurs again.

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E-094

The machine was in standby mode as a boiler was overheating.

Please contact your service organization.

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E-095

Software update running.

Please wait...

Software update is running on the other display.

Wait until the software update has been finished.

E-096

Right display deactivated.

Wrong machine type of the right display.

Example: You have an e'4 with two displays and the machine type of the right display is set to e'2 (an e'2 doesn't have two displays).

This error can only appear at the right display.

E-097

Please set machine type.

This error occurs when the machine type of the display doesn't match with the machine type of the CPU.

E-098

Please start software update.

This error occurs if the software of the display doesn’t match with software on the CPU or the other display.

E-099

Communication Error.

Please turn the coffee machine off, wait 10s and turn it on again.

This error occurs if the connection between the display and the CPU was interrupted for more than 30 seconds.

The display will restart automatically after a minute to solve the problem (normally that's enough).

But if the error doesn't disappear after the restart:

→ Turn the coffee machine off (main switch not standby button!), wait 10s and turn it on again. The problem should be solved.

E-100

Pressure Sensor Always Zero.

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E-101

Pressure sensor too high

Steam boiler pressure too high.

E-102

Steam Boiler Empty Timeout.

If the service function Empty Steam Boiler or Depressurize Steam Boiler is started the steam boiler must be empty/depressurized after 15 minutes. If not, the purge valve must be defective.

E-103

Timeout during steam boiler filling.

Please check the water supply and press Continue.

If it takes too long to fill the steam boiler a timeout occurs and all hot water and steam products are locked.

→ Check if the water tap is open.

→ Check the water supply.

E-104

Timeout Steam Heating.

If the steam boiler is heating too long without reaching the nominal pressure, this error message occurs (after initialization: 20 minutes, during operation: 10 minutes).

E-105

Steam boiler connector missing.

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E-106

Steam boiler overheating.

Machine will go to standby mode.

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E-107

Steam boiler pressure sensor failure.

Please check the pressure sensor and cable.

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