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Operator error messages for Legacy+ (E-XXX)

Operator error messages for Legacy+ (E-XXX)

[Note] Note

If the message persists, please contact your service organization.

Number

Infos messages

Explanations / Remedies

E-010

The current software doesn't support the version of this CPU.

→ Update to the latest software.

If the error still doesn't disappear.

→ Change the CPU.

The current software doesn't support the version of this CPU.

E-011

Hydraulic unit not connected.

Water pump has been switched off.

-

E-012

Milk unit not connected.

Water pump has been switched off.

-

E-013

Brewing unit not connected.

-

E-014

Grinder unit not connected.

-

E-016

Power Configuration is not detected.

Please check connector X5 and Power Box.

-

E-017

Coffee boiler overheating.

Machine will go to standby mode.

-

E-019

Power board shutdown.

Over-current or short circuit on a heater power line.

  • Please shut down the machine.

  • Check all heater power lines for short circuits.

  • Check heater malfunctions.

The power board was switched off because an over-current or short circuit was detected in a heater power line.

E-020

Power board shutdown detected.

Over-current or short circuit on a heater power line.

  • Check all heater power lines for short circuits.

  • Check heater malfunctions.

  • Confirm checks with OK.

The power board was switched off because an over-current or short circuit was detected in a heater power line.

E-021

The machine detected that the grinder motor was turning endlessly, which could lead to overheating. To protect the machine, the power was switched off.

Please contact your service organization.

This may be caused by a defective triac on the power board.

E-022

Power board failure.

Power board failure detected which could lead to heater damage.

Please contact your service organization.

This may be caused by a defective triac on the power board.

E-023

Water pump unit not connected

-

E-024

The power configuration is not compatible with the coffee boiler power.

-

E-025

The power configuration is not compatible with the milk heater power.

-

E-050

Inter CPU communication error.

Please restart the machine and contact technical support if the error occurs again.

This occurs when communication via CAN between the CPUs fails.

E-094

The machine was in standby mode as a boiler was overheating.

Please contact your service organization.

-

E-095

Software update running.

Please wait...

Wait until the software update has been finished.

E-097

Please set machine type.

This error occurs when the machine type of the display doesn't match with the machine type of the CPU.

E-098

Please start software update.

This error occurs if the software of the display doesn’t match with software on the CPU or the other display.

E-099

Communication Error.

Please turn the coffee machine off, wait 10s and turn it on again.

This error occurs if the connection between the display and the CPU was interrupted for more than 30 seconds.

The display will restart automatically after a minute to solve the problem (normally that's enough).

But if the error doesn't disappear after the restart:

→ Turn the coffee machine off (main switch not standby button!), wait 10s and turn it on again. The problem should be solved.